Terms and Conditions

Last Updated: June 10, 2026

Welcome to Best Response Marketing (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://bestresponsemarketing.com/ (the “Site”), as well as any services, digital products, or consultations provided by Best Response Marketing (collectively, the “Services”).

By accessing the Site or utilizing our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. SERVICES & SCOPE OF WORK

Best Response Marketing provides digital marketing, website design, website maintenance, and related business solutions.

  • Any specific project scopes, deliverables, timelines, and fees will be outlined in a separate written agreement, proposal, or Statement of Work (SOW) executed between you (the “Client”) and the Company.
  • In the event of a conflict between these Terms and a signed SOW, the terms of the signed SOW will prevail.

2. INTELLECTUAL PROPERTY RIGHTS

  • Our Content: Unless otherwise indicated, the Site and all content on the Site (including text, graphics, logos, designs, and code) are the property of Best Response Marketing and are protected by copyright and intellectual property laws.
  • Client Content: You retain all rights to any text, images, or materials you provide to us to perform the Services. You guarantee that you have the legal right to use and share any content you provide to us.
  • Deliverables: Ownership of specific deliverables (such as custom websites or logos) will transfer to the Client only upon full and final payment of all outstanding invoices, subject to any third-party licenses (e.g., stock images, software fonts, or plugins).

3. FEES, BILLING, AND REFUNDS

  • Pricing: All fees for Services will be agreed upon prior to the start of work.
  • Payment Terms: Payments are due in accordance with the timeline specified in your project agreement or invoice. Late payments may result in the suspension of Services or a late fee.
  • Refunds: Due to the customized and digital nature of marketing and development services, all sales are final. No refunds will be issued for completed milestones, active campaigns, or monthly maintenance services already rendered.

4. CLIENT RESPONSIBILITIES

To ensure the success of your project or campaigns, you agree to:

  • Provide timely feedback, approvals, and any requested assets (images, text, login credentials).
  • Ensure that all information provided to us is accurate and compliant with local laws.
  • Acknowledge that delays in providing required information will directly result in delays to project timelines.

5. ACCURACY OF MARKETING & DISCLAIMER OF WARRANTIES

  • While Best Response Marketing strives to implement high-converting, industry-standard marketing practices, we do not guarantee specific financial returns, rankings, traffic increases, or leads, as external marketplace variables and search engine algorithms are beyond our control.
  • The Site and Services are provided on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.

6. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Best Response Marketing, its owners, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use the Site or Services;
  • Any technical downtime, third-party software bugs, or plugin conflicts on client websites;
  • Any unauthorized access to or alteration of your transmissions or data.In no event shall our total liability exceed the total amount paid by you to us for the specific service in dispute during the three (3) months preceding the event giving rise to liability.

7. THIRD-PARTY LINKS & SERVICES

Our Site or deliverables may contain links to third-party websites or services (such as hosting providers, software integrations, or analytical tools) that are not owned or controlled by Best Response Marketing. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Best Response Marketing and its employees from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from your violation of these Terms or your infringement of any third-party intellectual property rights.

9. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company operates, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in that jurisdiction.

10. CHANGES TO THESE TERMS

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will indicate revisions by updating the “Last Updated” date at the top of this page. Your continued use of the Site or Services following any changes constitutes acceptance of those changes.

11. CONTACT US

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Next Steps for Implementation:

  1. Customize placeholders: Update the legal jurisdictions (Section 9) depending on where your LLC or corporation is registered (e.g., Pennsylvania, Virginia, etc.).
  2. Create the page: Paste this text into a new page on your website (usually mapped to yourwebsite.com/terms-and-conditions or /terms).
  3. Link it: Add a small link to this page in your website’s footer menu next to your Privacy Policy.
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